Orders placed before 09:30 am UK time Monday-Friday are usually dispatched on the same day. Orders placed after 09:30 am UK time or at the weekend will be dispatched the next working day.
No orders will be dispatched on weekends or bank holidays.
If you have a customer account, you can check the status of your order by clicking on the VisitBritain website’s Login area.
Orders are shipped from the UK and delivery times depend on the delivery method you choose. When ordering transport tickets we recommend that you select a trackable service.