If you need to return a physical product back to us, please do get in touch and we will advise of the correct process.
Returned goods sent within the UK should be returned to the following freepost address:
Freepost RTKX-XCYZ-UZAC
Stanley Street
Blackburn
BB1 3BW
If you are sending from outside of the UK, please use the following address:
VisitBritain
PO Box 108
Blackburn BB1
United Kingdom